Return & Refund Policy (Summary)

 

1. Eligibility & Timeframe

 

• Return Window: You have [7] days from the date you received your item to request a return.

• Condition: Items must be unused, unwashed, in the same condition you received them, and must be in their original packaging with all tags attached.

• Proof: A receipt or proof of purchase is required.

• Non-Returnable Items: [Example: Sale items, gift cards, personalized products] are final sale and cannot be returned.

 

2. How to Return

 

• To start a return, please contact us at [ziphyer.official.com or 0310-1093300].

• We will provide instructions on how and where to send your package.

• Shipping costs for returns are generally the responsibility of the customer.

 

3. Refunds

 

• Once your return is inspected and approved, your refund will be processed.

• The refund will be issued to your original payment method within [X-Y] business days.

 

4. Damaged/Wrong Items

 

• If you receive a defective, damaged, or wrong item, please contact us immediately (within 48 hours). We will cover the return shipping and arrange a free replacement or full refund.